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Knowledge Area
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Old, Traditional Views, Processes
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New Results (with Learn.net "XL5")
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Benefits
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Knowledge Philosophy |
Important but not strategically weighted; ~ 4 levels
below CEO
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Strategic differentiator! High-level corporate visibility
and resourcing
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Revenues increase;
Costs decrease;
Shareholder value
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|
Knowledge Philosophy |
Cost Center attitude
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Profit Generator attitude; closely tracks initiatives
to sales and costs results. Sales (Distribution) involved.
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Revenues increase;
Costs decrease;
Shareholder value
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Training times |
Business hours
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Off-hours (including at home, slightly incentivized)
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Revenues increase
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Sales impacts |
Accept the sales & productivity losses while in
training during business hours
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Avoid
the losses by shifting training times to home and off-hours
via the Web
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Revenues increase
|
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Training type & costs |
Classroom or Web-conferencing (for CE, products, etc.).
High costs for travel, etc.
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Heavily Web-based, including Web-based CE, Video-Via-Web,
etc.; with extensive automated testing.
Very low travel costs; leveraged instructor costs
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Costs decrease,
Revenues increase
|
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Training administration |
Numerous discrete components that are loosely linked
and require expensive human admin efforts, integration
efforts, etc.
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A fully automated learning environment, inclusive of
all aspects of learning, including auto-integrated contents.
Auto-assignment used. Competency management used.
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Costs decrease,
Improved quality control of results
Allows training to be strategic
|
|
Results quality control |
Low or poor testing; sometimes none; seldomly do low
scorers get re-cycled for training
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Total, including testing and remedial re-assignment
if needed based on scores vs. goals
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Safety,
Costs decrease,
Revenues increase
|
|
CE management |
Classroom, Web-conferencing, Manual; seen only as a
requirement (not appreciated); Slight Web use, not strategic
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Heavily Web-based, including Video-Via-Web; is also
seen as a skills boost potential, not just a requirement.
Tested.
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Costs decrease,
Revenues increase
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Products, Procedures and Policies Training
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Classroom, Web-conferencing, Manual/Notebook
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Web-based, including Video-Via-Web, with auto-testing;
Notebook printable
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Costs decrease,
Revenues increase
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