 Key “100%” Elements of...
"100%" Results Assurance
Via “100% Content Delivery Assurance & Control—Guaranteed”
(typical good companies are getting ~60% vs. new technical capabilities that are fast, easy, low costs to evolve to reach “GREAT,” 100% capabilities)
Content:
“100%” memorable and engaging content, to grab attention and interest (to close gaps)
“100%” fresh information, quickly developed
“100%” completeness of key messages
“100%” of each division’s content to meet special needs for each (vs. homogenization)
Several content examples include:
Flash content: http://www.team-iis.com/demo/promo/
Online Skills courses: http://www.learn.net/elearn/demosite.html (click on Professional Courses for descriptions access)
Delivery:
“100%” delivery of content to 100% of needed recipients (to close gaps)
-For 100% of internal people
-For 100% external channels people
“100%” delivery certainty, with variances reporting and email alerts
“100%” support of delivery for different divisions
“100%” ability to tie results to knowledge receipt, to assure ROI
Assurance:
“100%” received, opened, completed, etc. tracking
“100%” testing of content learning (to close gaps)
“100%” certain flagging of knowledge gaps
-Completions
-Test-based knowledge gaps
“100%” certifications capabilities as needed, for ultimate assurances
Some Assurance example elements are:
Assessments: http://www.learn.net/assessment/
Certifications: http://www.learn.net/certifications
KnowledgeExcel: http://www.learn.net/KnowledgeExcel.html
& Control--Guaranteed
“100%” reporting of content receipt, use, etc.
“100 %” reporting of tests results
“100%” email alerts of gaps
“100%” multi-level reporting to differing managers (division, channel members, etc.)
“100%” results data tracking over time
“100%” ROI measurement capability
“100%” ‘Guaranteed Competence Control’ logic
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