Improve Sales Results

Improve CSR Results

Improve Claims Results

Improve Compliance Control

Improve Loss Control

Underwriting Improvement

Guaranteed Competency Control

Self Assessment

Classes/Events Manager

Cluster Solutions

Association Solutions

CE Courses and Advantages

Skills Courses by Agency Occupation












 












Smarter . . . Not Harder

Learn.net's numerous pre-integrated solutions help to improve premiums (commissions for agencies), reduce losses, decrease training costs, assure improve a carrier's Combined Ratio, Compliance, and more. Below is an actual Combined Ratio trend for a Learn.net carrier customer.

All insurance organizations (large and smaller carriers, agency groupings, and associations) share six common needs with which Learn.net can help:

  • Premiums/commissions (new and retained) results come via “knowledge workers,” be they employees, exclusives, independents or members.


  • Continuous innovation in making knowledge workers more productive, including via better, more controlled and assured knowledge programs, is critical to success and growth (“To survive and prosper in an increasingly complex and challenging environment, Coyne urged insurers to reinvent themselves by harnessing new technologies all along the value-creation chain." --ISO President’s Presentation, November, 2005)


  • Reducing costs while simultaneously improving knowledge transfers is a double win.


  • Much more “Knowledge Assurance” control is needed to achieve a “100% Excellence Culture.” Content alone is not sufficient for success. It takes ALL FOUR elements of Content... Delivery... Assurance.. and Control.


  • Compliance requirements continue to grow.


  • Better leveraging the web is critical, and is fast and easy to do today (“A chasm is growing between insurers using state-of-the-art (solutions) and those who aren't - between the 'haves' and 'have nots’…”--ISO President’s Presentation, November, 2005)





The benefits of a “100% Excellence Culture” are to:

• Decrease Costs

• Increase Sales

• Automate Quality Learning

• Guarantee Competency


"Businesses that invest in employee learning perform 44% better than competitors. Those that under invest perform 22% less well."

-ASTD (American Society For Training & Development)

Increase Sales, Decrease Knowledge Costs, Gain Control of Quality (Guaranteed)

The below financial services companies have enjoyed many unequaled gains using Learn.net's KnowledgeExcel Solutions Family.
29% increase in sales production for a new insurance policy product (trainees did 69% better)


21% increase in sales production for a new banking services product (trainees did 55% better)


• Skills Competency Training Implementation equated to "2042% ROI" (over $600,000 in travel costs saved, with superior (tested) learning results)

They achieved these example gains by Business Processes Improvement, to improve Business Results. YOU CAN ALSO.

Knowledge Action Area Old Processes New Results With "KX5"

Assign courses, with control

Poor to no capabilities

Unrestricted capabilities, by role, position, and many more criteria; for both mandatory and optional assignments with deadlines

Performance Management

Limited ability to resend to low production, poor reviews, etc.

Unrestricted capabilities, for any criteria, with automated assignments

Certifications

Hard to manage

Fully automated

Compliance(s)

Hard/expensive to manage

Fully automated

Training times Business hours Off-hours (including at home via Web (CE, etc.))
Sales Accept Sales losses while in training Avoids the losses by freeing selling times
Training costs High for Classroom & Web-conferencing Lower, with improved effectiveness, & testing to assure quality
Training type Classroom or Web-conferencing (CE, etc.) Web-based, including Video-Via-Web
Testing & Quality Control Low or none Web-based, including Video-Via-Web; for auto-tallied & reported
Knowledge
Guarantee
Low or none Total, including testing and remedial re-assignment if needed based on scores

Maximize the depth and breadth of training options from Learn.net. The below graphic overviews the many blended content options, and how all are pre-integrated with learning management and central reporting.



Many high-impact departmental solutions exit for improving results for: Sales; CSRs; Claims: Loss Control; Underwriting; and Compliance. 

See the web hyperlinks in the left column for more information. The LMS (Learning Management System) component of the “KnowledgeExcel” Solutions Family includes a powerful, “Rules-based “LMS, that avoids the six key problems of other LMS systems, as overviewed here.


For a White Paper Abstract reviewing the importance of a Rules-based architecture, click here.
View the attached PDF to learn more about how other insurance organizations are using Learn.net solutions for:

Compliance Certification
E&O Training
New Hire Training
Employee Development/Job Specialization Training ("Learning Tracks")
Career Path Progression
New Requirement Training
CE compliance
Personal Skills Improvement For Producers and CSRs
Claims Training
Underwriter Training
Video-via-Web Virtual Training
Other Solutions.

Click here to download PDF

Click here to print this document as a   • Microsoft Word Document     
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